FAQ
What areas do you serve?
- Marion
- Dade
- Key Biscayne
- Monroe
- Key West
- Alachua
- Citrus
- Lake
- Levy
- Putnam
- Sumter
- Volusia
How do I know if my loved one needs in-home care?
We’ll help you assess your loved one’s needs during a free consultation.
Are your caregivers background checked and insured?
Yes, all of our caregivers go through a rigorous screening process and are fully insured.
How do I get started with your services?
Simply contact us to schedule a free consultation, and we’ll assess your loved one’s needs.
What services do your caregivers provide?
Our caregivers assist with personal care, meal preparation, medication reminders, light housekeeping, and companionship.
What types of payment do you accept?
We accept various forms of payment, including private pay, long-term care insurance, and government assistance programs.
Can your caregivers provide medical care?
While our caregivers are not medical professionals, they can assist with medication reminders and coordinate care with healthcare providers.
Can I choose the caregiver for my loved one?
- We carefully match caregivers based on your loved one’s needs and preferences, ensuring compatibility and comfort.
What happens if our regular caregiver is unavailable?
If your regular caregiver is unavailable, we will arrange for a qualified substitute to ensure continuity of care.
Is there a minimum number of hours required for service?
Yes, we offer flexible care plans with a minimum of [X] hours per visit. Contact us to discuss your needs.
Do you offer 24/7 care?
Yes, we provide around-the-clock care for families who need constant support for their loved ones.
How do you monitor the quality of care provided?
We conduct regular check-ins and evaluations to ensure that our caregivers are meeting the highest standards of care.
How do you ensure my loved one’s safety in their home?
Our caregivers are trained to identify potential safety hazards and will work with your family to maintain a secure and comfortable home environment.
Ready to Give Your Loved One the Care They Deserve?
Phone/FAX (352) 723-1229
Schedule a free consultation today and discover how we can help.